TESTIMONIALS

“Very knowledgeable and ethical staff. I’ve worn hearing aids all my life and I wouldn’t go anywhere else. My hearing aids are great!”

Missy C

“Very Professional. Extra Nice and very helpful and pleasing. They go the extra mile for you”

Patsy J.

“We went to purchase new hearing aids, but Dr. Pack was able to reprogram my grandma’s current hearing aids correctly so that I didn’t have to buy new ones. If you are looking for honest people to deal with, I would highly recommend them.”

Sheree F.

“My family and I went to a restaurant today. This was the first time since I had my hearing aids. The restaurant was crowded and there was a lot of background noise. Before I wouldn’t be able to hear anything my family said! You can’t imagine how proud I am of them! Also, I wanted to thank you for being so patient and getting them adjusted just right.”

B.C.

“My mother got her hearing aids here and we were very satisfied and grateful to Dr. Pack for all her help. She is so nice and patient and caring.”

Carol C.

“This unger version of happiness is a life saver to people like me. My hearing after years of age and construction as well as driving a truck almost 45 years has saved my lively hood and my hearing.”

Larry W.

“Dr. Pack helped my mother in law with her hearing aids. We live in Paris, Texas, and it is worth the drive. She was so patient and caring and did a fantastic job. My mother in law couldn’t be happier! Thank you so much.”

Patty N.

“My entire quality of life has changed for the better. Now I can hear birds sing, I don’t feel isolated from conversation, I’m not accused of frowning because I’m trying to hear. Dr. Pack has been such a blessing to me.”

Virginia M.

“Such a great experience today! My husband was so hesitant to “get his hearing checked!” Dr Pack made him feel comfortable and made him laugh. He was so at ease and by the time we left he was thanking her AND he is looking forward to getting his much-needed hearing aids. Highly recommend her and her fabulous staff! Not 5 but 10 stars for sure!!!”

Patricia K.

“The most professional group of people that I have dealt with. Love my hearing aids. Thank ladies.”

Randy J.

“Very kind staff. I can hear again after about 10 years! Thank you, Dr. Pack, for making this an exciting opportunity.”

Rhonda M.

“I went to see Dr. Pack for a second opinion on the need for hearing aids. After the most thorough hearing test I’ve experienced, she informed me that I had a small hearing loss that was not uncommon at my age and work experience. She would not recommend hearing aids. This type of honesty is too rare today. I was already set to buy. When and if the time comes, I will be back. In the meantime, if you have any concerns about your hearing, you owe it to yourself to visit and get tested by Dr. Pack. In my opinion, she is the real deal.”

C. B.

“Staff did a Great job taking time to listen to our needs. They took their time and explained each detail. Would highly recommend.”

Stacy H.

“Dr Pack is an excellent audiologist and is always willing to help in any way. I highly recommend her.”

Linda M.

“Wonderful customer service! We love Kelly!!!”

Michelle O

“The Best hearing aid facility I have ever dealt with.Dr Pack is professional, friendly and is a person who really cares about her clients. And the staff is just as great.They have taken very good care of me for the last few years”

Richard

“I have recently got new hearing aids from Professional Hearing Service. My visit was very rewarding for me. Dr. Pack was very good at explaining everything to me. She took her time to see that I was understanding what was said. I highly recommend Dr. Pack to my friends and family.”

Jena H.

“Incredible service and professionalism. Dr. Pack provides wonderful and compassionate hearing care. If you live anywhere near Texarkana, GO HERE. I’m a huge LSU fan, and she was even able to accommodate my fandom into her hearing products!”

Joey P.

“Met me in front of her office in parking lot and took my hearing aids inside to check them out. No one had to get around other people and she brought me out good as new hearing aids. Never seen out of the box thinking like Dr. Pack had during this difficult event. She is the Best!!!!”

John P.

“Doc Pack is very, very smart! Knows her stuff and explains everything succinctly. I highly recommend her!!

Ron W.

“Always courteous and professional, polite very friendly only Doctor visits I look forward to :)”

Chris P.

“The most professional group of people that I have dealt with. Love my hearing aids. Thank ladies.”

Randy J.

“Went in for a custom fit eat plug for swimming, great staff fabulous doctor! Highly recommend this doctor!!

T.C.

“Friendly and very professional group of people. Did an outstanding job with my Mom. Would highly recommend their services.”

Brenda R.

“It was a very informative experience. Everyone is friendly and helpful. I enjoy going there”

Marcia U.

“Provides excellent support and services related to hearing problems. Well informed and knowledgeable regarding hearing aids and the ever-changing technology associated with them.”

Gary S.

“This is the best place to go for hearing aids. Dr. Pack and her staff are wonderful people. Dr. Pack explains everything in detail to you and will answer any questions you may have. She just makes you feel very comfortable and relaxed. Highly recommend her.”

Sally L.

“Dr. Pack and staff made the difference between going forward and turning back. I truly appreciate the care, concern and patience that they had. They went far & beyond! Thanks again.”

Pamela H.

“Dr. Pack is very  knowledgeable and does a very good job on hearing aids. Everyone there is very nice and friendly. I highly recommend them.”

William T.

“Came in for some ear impressions. They did such an incredible job. Communication was extremely professional and courteous! Will definitely return!”

Danny F.

“Dr. Pack and staff are very professional, conscientious and seem very motivated to help patients like myself to be able to hear to their best ability. She has the most up to date equipment and is very knowledgeable.”

Bert E.

“Very helpful and very concerned with my hearing loss”

Darlene M.

“Knew I needed hearing aids when to several places they seemed the most interested in getting me the best one for me had several brands assured me that we would get it right.”

Ed P.

“Ed and I were totally pleased. Ed wore them all day Friday and to our granddaughters’ sports banquet where he made adjustments for background with his I phone. He is so pleased. Thank You.”

Margy C.

“They are very patience and extremely helpful. When I arrived for my appointment and checked my ears; they were very concerned and wanted me to see a Specialist. They took the time to set up an appointment for me on the day of. I really appreciate everything you ladies did. I highly recommend everyone with hearing aid/hearing test to meet their needs with these ladies.”

Jessica A.

“Dr. Kelly Pack is very very knowledgeable about hearing problems. She takes her time and answers all questions you have and fits you with best hearing devices possible. The best I have ever been to.”

John M.

GOOGLE REVIEWS

Michael Cutsinger
Michael Cutsinger
14:34 04 Nov 22
Awesome staff and Dr.. Very caring of the patient and the needs of the visit. I wouldn't go anywhere else.
Jennifer Garren
Jennifer Garren
15:49 15 Aug 22
WONDERFUL!!! This practice is excellent on ALL levels! They are so friendly and welcoming. They go above and beyond to get you the best hearing possible. Wish I would have come sooner!
Rene Norton
Rene Norton
03:27 12 Aug 22
Dr. Kelly Pack was wonderful. She made you feel right at home. She explained everything and took the time to answer all your questions.I would highly recommend her.
Linda Merritt
Linda Merritt
17:52 25 Jul 22
Dr Pack is an excellent audiologist and is always willing to help in any way. I highly recommend her.
James Chapman
James Chapman
12:04 17 Jul 22
Very friendly and professional atmosphere. Dr. Pack did and excellent job programming my hearing aids to my needs.
Jeanette Rogers
Jeanette Rogers
23:03 16 Jul 22
Dr. Kelly Pack is incredibly kind, caring, helpful and knowledgeable. I am so grateful that we found her!
Sara Weber
Sara Weber
01:02 15 Jul 22
Kelly Pack and her team are the best! Always courteous and professional and ALWAYS give me the best service!
Tommy Stanley
Tommy Stanley
00:05 29 Jun 22
Very friendly and the services we're great not to mention i love my hearing aids
Mickey Taylor
Mickey Taylor
21:39 12 Feb 22
Kelly you are a blessing.I have a sinus infection and won’t be able to be in church tomorrow.
Don Davidson
Don Davidson
13:28 08 Feb 22
Professional hearing service was great experience the staff was excellent They put the customer first. Really helpful and would recommend to anyone in need of hearing devices. Candice and Kelly made... us feel comfortable throughout the entire process!!read more
Wendy D Bella
Wendy D Bella
19:51 25 Jun 21
Dr Park was awesome the whole way through. She doesn’t leave one thing out. I’m so happy to have found her. Everyone was so friendly.
Donna S Dearing
Donna S Dearing
22:29 26 May 21
Kelly Pack is awesome. She cares about her patients. The receptionist is so friendly. Prices are good also.
Heather Alison Gerber
Heather Alison Gerber
02:07 13 May 21
Dr. Pack is patient, very easy to talk to, and extremely knowledgeable. She has tested my hearing, and she has fitted my mother, and mother in law both with hearing aids. She serviced and... reprogrammed my mother in laws hearing aids for 3 years, even though they were purchased somewhere else. We had no idea that they could be reprogrammed to match her changing hearing needs. My own mother is deaf in one ear. She now has a hearing aid that picks up all sound coming into the deaf ear, and sends it over to the right ear. This changed her life. She used to miss conversations at dinner tables, & when driving in cars because she was left out of any conversation on her "deaf side". I have had a lot of people tell me they were deaf in 1 ear and were told "there's nothing you can do about it". Well, no, the hearing cannot be fixed but all the sound coming at your deaf ear CAN be sent to your good ear. I have recommended Kelly to so many people with 1 deaf ear. It is always best to see an AUDIOLOGIST like Dr. Pack.read more
Dennis Hill
Dennis Hill
20:34 03 Apr 21
Office personal are very professional .Dr Kelly is very knowledgeable and helpfulI am very comfortable under her care.
Rebecca Drager
Rebecca Drager
23:29 25 Feb 21
Kelly is an amazing person and audiologist. When I wear my hearing aids, I can hear sounds that I'd forgotten existed! When choosing the best hearing aids for my hearing loss, Kelly was extremely... understanding and fitted me perfectly! I have been seeing her for several years!!read more
Becky Hilburn
Becky Hilburn
16:56 13 Feb 21
Kelly is the best. She is honest and does what she says she is going to do. She is very professional but also warm and friendly. My experience at her facility has been more than I could have asked... for.read more
MIKE L.
MIKE L.
01:35 09 Feb 21
Simply the best. Great service outstanding hearing aids. I would never consider anyone else.
Tawana Landaal
Tawana Landaal
16:05 01 Feb 21
Very professional, yet personal experience once again! You're not just another set of ears at Professional Hearing Services! Dr. Kelly Pack remembers you and is truly concerned about your individual... needs. She always goes above and beyond to help in whatever capacity she can. And Erin is prompt, friendly, and efficient! Thank you ladies! God bless you richly!read more
Donna Hale
Donna Hale
07:45 16 Dec 20
Dr Pack is a wonderful audiologist with up to date technology and equipment. I would definitely recommend her services to anyone with a hearing impediment. I wasn’t sure I needed hearing aids until I... was trial fitted with a pair and a whole new world opened up to me. Now I can hear everything and my family is happy that the TVs not too loud and I no longer need closed caption. Her staff is friendly too.read more
Rita McClure
Rita McClure
16:27 04 Dec 20
Awesome experience with my first hearing aides at Professional Hearing Services. Very friendly staff and Dr. Pack was a pleasure the whole time. Very patient with me and explained the whole process... to me. I highly recommend them if you are looking for an audiologist.read more
Linda Leach
Linda Leach
15:09 17 Oct 20
I have been so impressed with the attention to detail to my specific needs in a hearing aid. They had me try several pairs to make sure it was exactly the right one. I’m so impressed that I’m having... my husband get hearing aids there as well. I would highly recommend to anyone looking for quality hearing aids and excellent service!read more
renee fowler
renee fowler
14:10 22 Aug 20
Dr Pack is such a caring and very patient doctor. Everyone is very nice, and professional. Dr Pack truly takes her time with each and everyone of her clients, and makes sure your ok.
Nennette Grantham
Nennette Grantham
20:32 28 Jul 20
Kelly and Erin have been awesome to help with repairs and testing. My brother processes slow and they have been great working with him. I had my hearing tested and it was great to work with someone... so excited about their profession.read more
David Blaeholder
David Blaeholder
14:03 10 Jul 20
I had hearing aids that I purchased online several years ago and it was time for service. Dr. Pack and her staff were exceptional as they provided incredible service and support. I had a complete... hearing test and my hearing aids were reprogrammed to better assist my areas of loss.It has been 2 days now and I cannot believe how NOISY the world is around me. This is a good thing! I can clearly hear birds, the television, people on the phone and most importantly my wife! I no longer have to say "huh?" with every statement from her.Thank you to Dr. Pack for providing such an outstanding experience for me. I will most certainly purchase my next pair of hearing aids locally and from your office.Sincerely,Davidread more
PATRICIA KYLE
PATRICIA KYLE
00:33 02 Jul 20
Such a great experience today! My husband was so hesitant to “get his hearing checked!” Dr Pack made him feel comfortable and made him laugh. He was so at ease and by the time we left he was thanking... her AND he is looking forward to getting his much needed hearing aids. Highly recommend her and her fabulous staff! Not 5 but 10 stars for sure!!!read more
Richard
Richard
16:34 15 Jun 20
The Best hearing aid facility I have ever dealt with.Dr Pack is professional, friendly and is a person who really cares about her clients. And the staff is just as great.They have taken very good... care of me for the last few years 👍👍👍read more
Joey Prechter
Joey Prechter
01:14 24 Mar 20
Incredible service and professionalism. Dr. Pack provides wonderful and compassionate hearing care. If you live anywhere near Texarkana, GO HERE. I'm a huge LSU fan, and she was even able to... accommodate my fandom into her hearing products!read more
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“Blindness separates us from things, but deafness separates us from people.”
– Helen Keller

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